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Shipping & Returns

Shipping & Returns

Your order will be confirmed within 12 hours and within 24 hours. We provide free shipping by DHL, UPS, USPS, TNT, FEDEX, EMS, it takes 5-10 working days to your destination as usual.
Order status

When you get the tracking number, followed within 2-3 days. Since the shipping company does not update the information immediately. Use the different shipping method, the use of different follow. More details on the tracking website, please follow the following.
DHL: http://www.dhl.com/splash.html
UPS: http://www.ups.com/
TNT: http://www.tnt.com/
Return and exchange policy

We are committed to your satisfaction. You must contact us before returning the items. All items sent back to us must be in their original condition not worn, altered or washed, with all tags attached.
If you get the wrong size, wrong model or defective products within 7 days of receipt of goods, in this case, please take photos and email when we confirm that we will be accepted for exchange or refund, and we will be responsible for shipping cost.
If goods dispatched to comply with the order data, but you want to change or refund, in this case, we accepted, but you should be responsible for the return and the shipping cost. (All returned items are subject to a 15% restocking fee. Shipping charges are not refundable)
Items will be returned after 2 to 4 times tried to delivery. If you still need a reshippment, please be sure to responesible for shipping.
Order Cancellation

Cancellation of an order must be requested before the order has been shipped. Because we treat all orders as quickly as possible in 6 to 8 hours after ordering, so we are not always able to cancel an order after it is placed. I hope you can understand this essential point. Cancellation requests after the order has been dispatched we will be treated in accordance with our return policy.
Friendly advice :. If you have not received your tracking number to 10 digits in 3 days after the order, the mail server can be seen as spam In this case, please contact us for assistance in the monitoring of orders.
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